This privacy notice explains what personal information we collect, why we collect it, and how we handle it.
Our Contact Details
Email: hello@optimise.systems
Phone: +44 7411 935857
What Information We Collect and Why
We may collect and use the following personal data to provide service updates, share news, or arrange meetings:
- Name
- Email address
Lawful basis: Consent
How We Collect Information
We collect personal data directly from you when you:
- Book a meeting via Cal.com
- Subscribe to our updates via a Tally form
We do not use cookies for tracking purposes. Our website uses Simple Analytics, a privacy-friendly analytics service that does not collect personal data or use cookies.
How Long We Keep Your Information
We retain contact information for up to 3 years after the last recorded interaction, unless you withdraw your consent earlier.
We periodically review and securely delete data that is no longer needed.
Who We Share Information With
We work with third-party services (data processors) to support our business. These include:
- Cal.com — for managing meeting bookings
- Tally — for collecting newsletter sign-ups
Each provider only processes your data under our instructions and in compliance with applicable data protection laws.
Your Rights
Under UK GDPR, you have rights including:
- Right of access – to know what personal data we hold about you
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to request deletion of your data in certain cases
- Right to restriction – to ask us to limit processing in certain situations
- Right to object – to object to processing of your data in specific cases
- Right to data portability – to receive your data or have it sent to another organisation
- Right to withdraw consent – where consent is the basis of processing
There is no charge for exercising these rights. We aim to respond within one calendar month.
To make a request, contact us using the details above.
How to complain
If you have any concerns about how we handle your data, please contact us first.
If you’re unsatisfied with our response, you can raise your concern with the Information Commissioner’s Office (ICO):
Address:
Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF
Helpline: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint
Last updated
1 August 2025